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Returns handling
Send your online return to our Montreal warehouse — we'll photograph it, store it if needed, repackage, and relabel before it crosses the border.
Send the item to our Montreal warehouse using the address we provide.
Every return is photographed and logged on arrival, so there's a record if anything's disputed.
We repackage as needed and apply the correct return label for the retailer.
The return crosses the border and is delivered to the retailer like any other US-bound shipment.